We work with accountancy practices in the UK, whose clientele includes small to medium size businesses from various industries such as Pubs, Bars, Restaurants, Construction, Property Management, Contractor’s Accounts, Health Care companies, Legal firms, Management Consultancies, Manufacturing firms and Advertisement Agencies

We always have SOP(Standard Operating Procedure) in our record for all the tasks performed by team members. If any of our team members want to take long-planned leaves, we assign temporary resources for the clients who will be assisted with cross-training before leaving for the vacation.

Likewise, if any unplanned leaves are taken, we allocate quick resources for the clients who will refer to SOP to perform the tasks. Thus, our team always has a buffer resource to deal with those cases at each level.

You pay to our UK Bank Account via bank transfer.

We raise the Monthly invoices on the last day of the month. All the tasks/projects completed in a particular month will be billed to the clients on the last day of the month.

Currently, We have three different price models. Costing depends on your requirements, the scope and the volume of work agreed upon. We have assigned dedicated SPOCs to all the models who will report directly to your on-floor Manager (POC).

1. Ad-hoc (Pay as you go)
2. Full-Time Employee (FTE) / Part-Time Employee (PTE)
3. Fixed Price Agreement Model

For more information please refer to this link: https://cloudaccountants.co/engagement-model/

The Due date is 7 days from the Receipt of the Invoice.

Yes, we offer up to 10 hours of work as a free trial. For more information, please get in touch with us.

Data security is of utmost importance to us considering the tremendous impact it has on the business and future growth prospects.

At UKCA, we are aware of this aspect and do everything possible to ensure data protection.

1. We are an ICO-certified & GDPR-compliant company, and we follow all the data security methods & latest technologies to keep your data safe.
2. Our workstation is under 24*7 CCTV surveillance, and the USB plug points of all computers are disabled.
3. We have an experienced IT team that ensures the data security of our customers.
4. Our premises are guarded by security.

For document sharing, we have the following process in place.

1. Secure login
We log in to your system using a remote desktop.

2. File Access
We access your files on your system, without having to transfer them to our servers.

3. Complete tasks
We complete the task and inform you that it is ready for review.

4. Review
Once your feedback, we implement the changes and share the final version of the task.

5. Delivery
Once you give a thumbs up, we provide a final report of the task completed.

If a client requires, we can provide our existing clients’ contact numbers and email addresses to cross-check our references.

At UKCA we follow the UK Bank holidays as per the calendar year.

We provide an average of 5 working days for a turnaround of jobs depending on the complexity of work you assign to us. However, it can vary depending on the volume of work you wish to outsource at a given time.

At UKCA our new employees get one month of on-the-job training and monthly training sessions. Whenever a new tax law is implemented, senior managers in the department circulate notifications and keep our members updated with the latest regulatory changes. If a new accounting and tax software is launched in the market, we make an SOP and share it with our team members.

We will send you a Daily / Weekly Job Progress Sheet as per your requirement.